Terms of service
At TeamVibe, we are dedicated to providing tools that support team effectiveness and collaboration. By accessing our platform, users agree to adhere to these terms, which are designed to foster a productive and respectful environment.
Our services are intended for organizational use, aiming to enhance communication and project management across teams. Users should utilize the platform responsibly, respecting the rights of others and avoiding misuse that could disrupt functionality.
TeamVibe reserves the right to modify these terms at any time, with updates posted on this page. Continued use of our services constitutes acceptance of any changes made.
Users are responsible for maintaining the confidentiality of their login credentials and for all activities conducted through their accounts. Sharing access credentials is discouraged to prevent unauthorized use.
We may collect certain data to improve our tools, but we commit to handling all personal information in compliance with applicable data protection regulations. For inquiries, contact us at jobs@teamvibeup.com .
Our platform may include links to third-party resources. We are not responsible for the content or practices of these external sites and recommend careful review of their policies.
In cases of violations of these terms, TeamVibe reserves the right to suspend or terminate user access without prior notice, aiming to preserve a positive environment for all users.
Users agree not to engage in activities that could harm the platform’s functionality or reputation, including attempts to manipulate or disrupt services.
All intellectual property rights related to the platform and its content remain with TeamVibe or its licensors. Unauthorized use or reproduction is prohibited.
By using our services, users acknowledge that TeamVibe may support their efforts to improve organizational collaboration but does not guarantee specific outcomes.
For further assistance or questions regarding these terms, please contact our support team at +41 81 833 07 00 or visit us at Plazza dal Mulin 3, 7500 St. Moritz, Switzerland .
These terms are governed by applicable laws, and any disputes will be subject to the jurisdiction of Swiss courts. We recommend reviewing these terms periodically to stay informed of updates.
Contact Information
Terms of Return for TeamVibe Effectiveness Tools
Understanding Our Return Policy
At TeamVibe, we are committed to providing tools that support team collaboration and effectiveness. If you find that a product does not meet your expectations, our return policy aims to facilitate a smooth process tailored to your needs.
We understand that digital tools may sometimes require adjustments or may not align perfectly with your team dynamics. Therefore, we offer a flexible return window to ensure satisfaction with your purchase.
To initiate a return, please contact our support team via email at jobs@teamvibeup.com or call us at +41 81 833 07 00 .
All requests must be submitted within 30 days of the purchase date, and we may request additional information to process your return efficiently.
Eligibility for Returns
Returns are eligible for digital tools that have not been activated beyond the trial period or used in a manner inconsistent with our terms. We do not accept returns for products that have been modified or tampered with.
If you encounter technical issues that cannot be resolved, our support team may offer alternatives such as exchanges or credit, depending on the case.
Physical products, if any, must be returned in original packaging with all accessories included. Digital tools are primarily delivered electronically, and refund eligibility depends on usage and activation status.
Return Process
To process a return, email us with your order details and reason for the return. Our team will review your request within 48 hours and guide you through the steps.
Once approved, you will receive instructions on how to return the product or deactivate your account if applicable. Refunds are processed within 7 business days after receiving the returned item or confirming deactivation.
Refunds will be issued to the original payment method, and processing times may vary based on your bank or payment provider.
Special Circumstances
If you accidentally purchased an incorrect product or if there was an error in your order, please contact us immediately. We will work with you to correct the issue or process a return accordingly.
In cases of technical malfunction or persistent issues, we may offer exchanges, extended support, or partial refunds to support your team’s needs.
TeamVibe reserves the right to refuse returns that do not comply with our outlined policies or are deemed to be misused.